Bajhee Responsible Gaming - Your safety is our priority

Bajhee promotes safe and responsible gaming. We believe gaming should be a means of entertainment, never a cause of problems. We provide various tools and assistance to keep your gaming under control.

100% Responsible Completely Safe

Age Restrictions

18+

Bajhee is only for those 18 years or older. We strictly prohibit gaming by minors and enforce advanced age verification systems.

What is Responsible Gaming and why is it important

Responsible gaming means managing gaming activities in a way that does not negatively impact your life. Bajhee believes that online gaming and betting should be a fun and entertaining experience, never a source of stress or financial problems. We are committed to providing all our players with a safe and healthy gaming environment.

Principles of Responsible Gaming

Bajhee encourages these principles and provides various tools to help you stay in control of your gaming. We want you to enjoy playing but always stay safe and responsible.

Deposit Limits

Set your daily, weekly, or monthly deposit limit. This ensures you never exceed your budget.

Session Time Limit

Set a session limit to automatically log out after a specific time. Protect yourself from playing too long.

Loss Limit

Set a loss limit to automatically stop playing after losing a certain amount. Keep your losses limited.

Temporary Break

Take a temporary break for any length of time. Temporarily close your account for 24 hours to 30 days.

Self-Exclusion

If you think gaming is becoming a problem, exclude yourself permanently for 6 months to 5 years.

Reality Check

Receive regular pop-up reminders that tell you how long you've been playing and how much you've spent.

How to set self-control tools

Activating your responsible gaming tools at Bajhee is very easy. You can set, change, or remove these limits at any time from your account settings. However, remember that requests to decrease limits take effect immediately, but requests to increase or remove limits take effect after 24-72 hours to give you time to reconsider.

Setting Deposit Limits

Step 1: Log in and go to "My Account"

Step 2: Select the "Responsible Gaming" tab

Step 3: Click on the "Deposit Limit" section

Step 4: Enter daily, weekly, or monthly limit amount

Step 5: Confirm and save

Example: If you set a daily limit of BDT 1000, you can deposit a maximum of BDT 1000 in one day, no more.

Time Limits and Reality Checks

To set a time limit, go to the "Session Time Limit" option and set your preferred duration. For example, if you set 2 hours, you will be automatically logged out after 2 hours of play.

When you activate Reality Check, a pop-up will appear every 30 minutes, 1 hour, or at your set interval, reminding you how long you've been playing and your profit/loss.

Applying for Self-Exclusion

If you feel that gaming is having a negative impact on your life, self-exclusion is the most effective step. It completely blocks your account for a set period.

Exclusion Period: 6 months, 1 year, 2 years, 5 years, or permanent

Impact: During this time you will not be able to log in, deposit, or receive any promotional offers.

Note: Self-exclusion decisions are irreversible. Once set, you cannot cancel it until the specified period ends.

Advice

Bajhee recommends that every new player set a deposit limit immediately upon opening an account. This will help you stay controlled and responsible from the start. Start with a small limit and adjust as needed.

Warning Signs of Problem Gaming

If you notice any of the following signs, it means your gaming is becoming problematic and you need help:

If you're experiencing three or more of the above signs, please seek help immediately.

Help and Support Resources

Bajhee believes no one is alone. If you experience gaming addiction or problems, professional help is available. The organizations below provide free and confidential support.

Helpline

24/7 confidential helpline service. Trained counselors will listen and help you.

Online Chat

Get professional help via live chat. You can speak anonymously.

Support Groups

Share experiences with others facing the same problem and get mutual support.

Educational Resources

Read informative articles and guides to understand and tackle gaming addiction.

Frequently Asked Questions (FAQ)

Yes, you can change your limits at any time. However, reducing limits takes effect immediately, but requests to increase limits will take effect after 24-72 hours. This ensures you're not making decisions impulsively and gives you time to reconsider.

Yes, you can withdraw your account balance even during the self-exclusion period. Contact bajhee customer support and they will process your withdrawal. However, you will not be able to make new deposits or play.

Only the account holder themselves can set limits. However, if your family is concerned, they can contact bajhee support and we can assess the situation and take appropriate action, such as account review or temporary suspension.

No, Reality Check is not mandatory, but we strongly recommend activating it. It keeps you aware of your gaming activity and helps you stay in control. You can set the frequency to your preference.

No, the self-exclusion period is irreversible and cannot be canceled until the set time has expired. This is designed for your protection. If you wish to reopen your account after the period ends, you will need to complete a cooling-off period.

Absolutely not. Bajhee views using responsible gaming tools as a positive and smart step. It will have no negative impact on your account status, bonus eligibility, or VIP level. Rather, it shows that you are a responsible player.

Advice for Family and Friends

If you suspect that your loved one is suffering from gaming addiction, you can play an important role in helping them. However, this is a sensitive matter and it's crucial to proceed in the right way.

How to help a loved one

Warning: Avoid These Actions

Support from Bajhee

If your loved one plays at bajhee and you're concerned, contact our customer support. We will assess the situation confidentially and take necessary steps such as account review, temporary suspension, or referral to professional help.

Bajhee's Responsible Gaming Commitment

Bajhee is committed to maintaining the highest standards of responsible gaming policy. We regularly train our team so they can recognize signs of problematic gaming and intervene when necessary. We work in partnership with international responsible gaming organizations and follow industry best practices.

Our goal is not just to provide a gaming platform, but to create a safe and healthy gaming environment where every player can enjoy safely and responsibly. Your wellbeing is our top priority.

24/7 Customer Support
100% Confidentiality
6+ Self-Control Tools
0 Underage Players

Protection of Minors

Bajhee follows a zero-tolerance policy regarding gaming by minors. We enforce strict age verification processes and ensure that only those 18 years or older can use our platform.

What we do to protect minors

Advice for Parents

As a parent, it is your responsibility to monitor your children's online activities:

If an Underage Player is Detected

If we discover that a minor is playing on our site, we will immediately:

  • Close account permanently
  • Confiscate all winnings
  • Refund the original deposit (if verifiable)
  • Record the incident and prevent recurrence

Play Safe and Responsibly at bajhee

Enjoy a safe gaming experience with Bajhee. Use our responsible gaming tools and stay in control.

Start responsibly
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